Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: January 25, 2025

Introduction

Welcome to Kerala Tour Network. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms or make inquiries
  • Subscribe to our newsletter
  • Book tours or accommodations
  • Participate in surveys or feedback forms
  • Communicate with us via email or phone

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Geographic location data

How We Use Your Information

Service Provision

  • • Process bookings and reservations
  • • Provide customer support
  • • Send confirmation and updates
  • • Facilitate travel arrangements

Website Improvement

  • • Analyze website usage patterns
  • • Improve user experience
  • • Develop new features
  • • Monitor site performance

Communication

  • • Send newsletters and updates
  • • Respond to inquiries
  • • Share travel tips and offers
  • • Provide important notifications

Legal Compliance

  • • Comply with legal obligations
  • • Protect against fraud
  • • Enforce terms of service
  • • Resolve disputes

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Service Providers

We may share information with trusted service providers who assist us in:

  • Payment processing
  • Email communications
  • Website hosting
  • Analytics services

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process
  • Protect our rights
  • Ensure user safety
  • Investigate fraud

Data Security

We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Secure Servers

Data stored on encrypted, secure servers

Access Control

Limited access to authorized personnel only

Regular Updates

Security systems regularly updated and monitored

Your Privacy Rights

You Have the Right To:

Access Your Data

Request a copy of personal information we hold about you

Correct Information

Update or correct inaccurate personal information

Delete Your Data

Request deletion of your personal information

Opt-Out

Unsubscribe from marketing communications

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Contact Us

Visit our contact page for assistance

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Essential Cookies

Required for basic website functionality, such as navigation and access to secure areas.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies

Track your browsing habits to show you relevant advertisements and content.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are significant
  • Post the updated policy on our website
  • Provide clear notice of material changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please don't hesitate to contact us:

Get in Touch

Contact

Visit our contact page

Location

Kerala, India

Response Time

We Respond Within

24-48 hours for general inquiries

30 days for privacy-related requests